LATE/CANCELATION/NO-SHOW POLICIES

We understand that life can be unpredictable, and things can come up unexpectedly. However, if you have an appointment scheduled with us, it's crucial that you inform us as soon as possible. A quick message, text, or call will allow us to potentially offer your slot to another client.

If you fail to show up for an appointment without any prior communication, we will need to charge 100% of the total cost of the services booked. This policy is not one we take lightly, but it's necessary to ensure that our time and business is respected. A no-show not only results in a financial loss for us but also wastes time that could have been spent with another client.

Should you miss three appointments without notifying us in advance, we will regrettably have to ask you not to book with us in the future. Time is a valuable commodity in this industry, and repeated no-shows disrupt the schedule and service quality for everyone. Mutual respect is essential; if you do not respect our time, we won't be able to continue providing services to you.

If you are 10 minutes or more late, we will need to reschedule our appointment for another time. This ensures all clients to receive adequate time for service,

Thank you for your understanding and cooperation, friends!

THE COMMONSBARBERSHOP FAQs

  • 814 E Methvin St Longview, Texas 75601

  • Putting your card info into our system is a level of insurance on our end that ensures that our barbers will get paid whether a client shows up or not.

  • Absolutely not. Every detail of your card is encrypted, and we have no access to it. If you were to miss an appointment without notice, we can only press a button that will then charge our no-show fee.

  • According to our cancellation/no show policy, if you do not give us ample notice that you won’t be able to attend your appointment, you will be charged a 100% cancellation fee. We may be a busy shop, but that doesn’t guarantee that we will be able to fill that barber’s schedule and they end up losing potential money. It is both our and your responsibility to show up to appointments on time.

  • We like to say that “if your child is able to act like a gentleman, then we’d be happy to make him look like one.” We love having kids in our shop, but we’d prefer not to have to cut a kid who isn’t ready for a haircut. We ask that if a child is unable to sit on their own without a parent, that they not come to our shop. Children who are unable to sit still in the chair will not be cut, as it can become a safety issue for the child and a comfort issue for our other guests.

  • We prefer to not call it “men’s” or “women’s”hair, but rather “long” and “short” hair. We absolutely do not discriminate based on gender, but we do specialize in short hair cuts and styles.

  • We do! And we love it!

  • We love pets more than just about anything, and while we’d love to meet and cuddle with your furry friend, we are a pet-free barbershop — mainly for the comfort and safety of all of our guests. Service animals are more than welcome.

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